Nolan and Grex helmets compatible with the MULTI system have been tested and type-approved with the communication system installed, consequently they comply with regulation ECE/ONU 22-05.

The volume of the system not only depends on the MULTI system, but also on the devices it is connected to (Mp3 players, mobile phones, radios, etc...).

Important: Adjust the volume of the MULTI system (where possible) and of the audio sources connected to it before using the system on the road.

Important: Adjust the volume of the MULTI system (where possible) and of the audio sources connected to it before using the system on the road. Prolonged exposure to high volume sounds might result in hearing damage.

Important information to avoid hearing damage
Permanent hearing loss might result from using the MULTI system at a high volume. Set the volume at a safe level. With time, listening to high volume sounds might feel normal, however it does lead to hearing damage. If you hear buzzing or muffled sounds, stop the playback and have your hearing checked. If you keep the volume low, you can increase your listening time without damaging your hearing.

There are many factors that affect communication (aerodynamic exposure of the motorcycle, helmet used, environmental noise, etc…), so it is impossible to define a limit beyond which communication becomes unacceptable.

The MULTI systems can be easily installed in the helmet by the user directly.

The MULTI systems are compatible with the kits of the N-Com and X-Series lines. Visit the "Products" section and discover all possible connections.

The MULTI systems can be installed on full-face, flip-up and jet helmets.
Various models of Nolan and Grex helmets have been tested and type-approved with the MULTI Kits installed, consequently they comply with regulation ECE/ONU 22-05. To find out the type-approved models, visit the section "Compatible helmets".

The B1 system is certified by the Bluetooth SIG Association, and it is therefore compatible with mobile phones equipped with a certified Bluetooth system. However, not all the functions on mobile phones might be available. For further information, refer to the Internet site.
N.B.: With Nokia Series C mobile phones, the volume may be too low during the call.

Yes. The MULTI 2 system allows each helmet, the rider’s or the passenger's, to maintain connection to the phone and to the other helmet.

The connection between the rider's helmet and the passenger's is put on hold and the rider is able to take the call. The passenger will not hear the caller's voice, and will not be heard by the caller.
Rider and passenger will be automatically reconnected at the end of the phone call.
If you wish, you can activate the “Conference Call Function”.

When a call comes in on a mobile phone connected via Bluetooth to a MULTI 2, the Rider-Passenger intercom is temporarily cut off. If you wish, however, you can share the incoming call with the other helmet by simply opening the intercom manually during the phone call (by briefly pressing "on").

Caution: this function is available only if the Pillion Passenger helmet is also equipped with a N-Com system provided with the same function.

You can listen to music via Bluetooth connection with a mobile phone in Stereo mode if the mobile phone is equipped with an A2DP profile. To check if this is the case, please refer to your mobile phone manufacturer’s webpage or go to www.a2dp.info.
Some mobile phones send music to the helmet by means of the Hands-Free (HF) profile, which is normally used for phone calls. The resulting audio quality will be inferior and sound will be emitted in Mono mode.

Yes. Each time "" or "" are pressed (a confirmation beep is heard in the earphones), the volume goes up or down a level, until a high (maximum) or low-pitched (minimum) beep is sounded.

The MULTI 2 system can only connect to one device at a time. However, it can store more than one device previously paired up. When turned on, the system automatically searches for the last used device that can be found in its range.

This function is only possible in case the paired-up devices (MP3 players, mobile phones) are equipped with A2DP profile.

A2DP (Advanced Audio Distribution Profile) is a Bluetooth profile for high sound quality playback from an audio source equipped with this profile. N-Com MULTI 2 is equipped with A2DP and can therefore be connected to mobile phones or music players that reproduce audio using this profile.

Please refer to your mobile phone manufacturer’s webpage or go to www.a2dp.info.

AVRCP (Audio Video Remote Control Profile) is a specific Bluetooth profile designed to control, via Bluetooth, Mp3 players (or mobile phones) equipped with A2DP. With the N-Com MULTI 2, you can use the Play, Pause, Forward (Next track) controls directly from the helmet, with no need for manual operations from the connected device.

Yes. Just pair up the N-Com MULTI 2.

No. Another helmet cannot be connected via Bluetooth if the A2DP profile is used.

No. It is not possible to connect a passenger and an Mp3 player via Bluetooth at the same time.

The system has been tested with some satellite navigators. It is recommended to refer to the compatibility table on the Internet site. Nolan cannot guarantee proper operation with GPS systems that have yet to be tested.

The MULTI 2 system can manage both connections (GPS system and passenger's). During communication between the GPS system and the helmet, the intercom connection is interrupted and only resumed at the end of the GPS communication.
If you wish, you can activate the “GPS Conference Function”.

Thanks to the GPS Conference Function, you can keep the "Rider-Passenger" intercom open even while the satellite navigator is giving instructions, thus preventing the intercom to be turned off every time a message comes in from the navigator.

Note: this function is available only if the Pillion Passenger helmet is also equipped with a N-Com system provided with the same function.

The MULTI 2 system can only connect to one device at a time. Some GPS navigators allow Bluetooth connection to specific mobile phone models.
In these cases, the MULTI 2 will allow connection to a navigator and, through the navigator, to your mobile phone. Check the compatibility of your mobile phone with the navigator.

You have to answer by pressing the answer button on the navigator. Once the call has been answered, it will be transferred to the helmet. You then have to hang up through the navigator as well. If the phone is connected to the navigator, and the latter is connected to the N-Com system, it will not be possible to answer the call from the helmet.

Every time you do an update of the Zumo 660, the GPS generate "false pairings" that fill all the available memory. In fact, after updating of the Zumo, in the List of paired devices, you can see "blank dots" with no paired devices. To solve the problem, you have to erase all the pairings and try again to pair the Bluetooth system to the Zumo.

The basic configuration includes: a flip-up/full-face/jet helmet, a Basic Kit MULTI, a Mobile Wire specific for your mobile phone.

Mobile phones usually send the ring tone inside the helmet. Some phones fail to do this, because it is thought that the tone can be heard through the earpiece. In these cases, if the tone is not heard while riding, we suggest that you activate Vibracall and keep the phone close to your body.

You can answer the phone in one of the following ways:

• By setting automatic answer on your phone (refer to the user’s manual of your mobile phone). This way, your phone will answer automatically and you can speak directly from your helmet.
• By stopping the vehicle in a suitable place, in compliance with the Highway Code, then answering the call by pressing the answer button on your phone. Continue the conversation directly from your helmet.

The Basic Kit is not equipped with an amplification system for the phone signal. Consequently, you can only adjust the volume level through the settings on the phone itself.

In case your new mobile phone has a different connection, you only have to buy the connection cable (Mobile Wire) specific for your new phone.
Visit the "Compatibility" section for details.

The system sometimes picks up interferences generated by the GSM network or by the mobile phone. These can be more intense in areas with poor GSM (or UMTS) signal, or in case you are switching from one repeater to another. Keep your mobile phone away from your helmet in order to limit these interferences.

Unfortunately, some phones perform badly due to their software. In this case, first connect the Mobile Wire to the mobile phone and then to the helmet, then make sure the earphone icon is displayed.

Basic Kit MULTI is the equipment needed on the Passenger’s helmet for intercom connections via cable. The Rider’s helmet must be equipped with an N-Com Intercom Kit communication system or with a Bluetooth system of the N-Com or X-Series lines.

If the rider’s helment is connected to an Mp3 player, music will be heard in the Passenger's helmet too. Intercom communication remains active.

No. The system automatically dampens noise, achieving excellent filtering to allow calls even at very high speeds.

• Make sure you have properly connected the intercom wire: the smaller connector goes into the rider's helmet, the larger one goes into the passenger’s helmet;
• Make sure the microphones are turned on by pressing the "" button for approx. 2 seconds until you hear a beep.

After installing the Bluetooth Kit MULTI (see instruction leaflet), you only need to pair up the Bluetooth Kit MULTI system with your mobile phone. In case the passenger's helmet is also equipped with an N-Com, X-Series or MULTI Bluetooth Kit system, you will also need to pair up the two N-Com systems (see instruction leaflet).

No. All pair-ups are stored in the memory, even when the helmets are switched off, and are maintained when the helmets are switched on again.

Using two helmets equipped with the Bluetooth Kit MULTI system or  Bluetooth Kit2.1 (or subsequent versions), bike-to-bike communication is possible up to a maximum distance of about 150 metres, in open field, with no obstacles.

If the connection fails (a failed Bluetooth connection is signalled by a beep in the earphone), briefly press and hold the “on” button (acoustic signal). This activates the search for the other helmet.

Sound quality depends on the audio equipment used and on the volume level. The volume of the audio device or of the Bluetooth kit should be adjusted so that it is not too high, as this might distort the sound.

Warning: Listening to other equipment should not interfere with driving the vehicle, which is top priority. Carry out all operations on the electronic equipment and on the MULTI system with the vehicle stopped, in compliance with Traffic Regulations.

Warning: Listening to high volume levels can distract you from driving the vehicle and may result in dangerous situations or reduce the ability to hear external noise.

Warning: Listening to high volume levels may result in hearing damage.

The Bluetooth Kit MULTI system is certified by the Bluetooth SIG Association, and it is therefore compatible with mobile phones equipped with a certified Bluetooth system. However, not all the functions on mobile phones might be available. For further information, refer to the Internet site.

• Automatic answer: Set this function on your phone (if available) and the call goes straight through the helmet without you having to press any key.
• Manual answer: If the phone paired up with the helmet receives a call, a special tone is sounded instead of the ring tone (this tone depends on the phone).
  To answer the call, stop the vehicle in a suitable place (in compliance with the Highway Code), then briefly press one of the three buttons (“on”, "" or "").

Press "on" for two seconds.

Stop the vehicle in a suitable place, in compliance with the Highway Code.
Make the call according to your mobile phone instructions:

• By using the phone keypad;
• By pressing "on" for 2 seconds (if voice commands are available).

Only certain models of mobile phones let you reject an incoming call (Hands-Free profile) by pressing the "on" button for 2 seconds.

Yes. The Bluetooth Kit MULTI system allows each helmet, the rider’s or the passenger’s, to maintain connection to the phone and to the other helmet.

The connection between the rider’s helmet and the passenger's is put on hold and the rider is able to take the call. The passenger will not hear the caller’s voice, and will not be heard by the caller.
Rider and passenger will be automatically reconnected at the end of the phone call.

Yes. Just press "" and "" at the same time.

Yes. The Bluetooth Kit MULTI system can be connected or disconnected from the mobile phone directly from the helmet by using the following controls:

• ""on", pressed for 2 seconds to start the connection;
• "" and "" pressed simultaneously to disconnect.

You can listen to music via Bluetooth connection with a mobile phone in Stereo mode if the mobile phone is equipped with an A2DP profile. To check if this is the case, please refer to your mobile phone manufacturer’s webpage or go to www.a2dp.info
Some mobile phones send music to the helmet by means of the Hands-Free (HF) profile, which is normally used for phone calls. The resulting audio quality will be inferior and sound will be emitted in Mono mode.

Yes. Each time "" or "" are pressed (a confirmation beep is heard in the earphones), the volume goes up or down a level, until a high (maximum) or low-pitched (minimum) beep is sounded. There are 7 volume levels, from a minimum level to a maximum level.

The Bluetooth Kit MULTI system can only connect to one device at a time. However, it can store more than one device previously paired up. When turned on, the system automatically searches for the last used device that can be found in its range. If more than three devices have been paired up, the connection can be activated directly from the device.

• Make sure that the Bluetooth Kit MULTI system is working by switching on and adjusting the volume.
• Switch the e-box off again and pair up the Bluetooth Kit MULTI with the mobile phone.
• Check that the pair-up is correct by making and receiving a phone call.

To answer the call, stop the vehicle in a suitable place (in compliance with the Highway Code), then briefly press one of the three buttons ("on", "" or ""). "Briefly” means anything up to 1 second, depending on the phone used (not on the MULTI system).

This problem occurs ONLY for software version 2.00 or older (check software version by pairing up the Bluetooth Kit MULTI with any mobile phone and then reading the name displayed on the device screen). The problem can be solved by using the control that deactivates A2DP connection on the passenger's helmet (press "" for 2 sec.). This will eliminate any feedback.

Unfortunately, some phones perform badly due to their software. Although the phone does not allow voice calls, it stays connected to the N-Com system so you can still receive phone calls. Normally, receiving a phone call solves the problem. Should this fail to work, switch the phone off and switch it on again.

This anomaly, found in some software versions of the N70 model, is linked to improper management of voice calls. If the phone continues to cause problems, you will have to make calls directly from the phone. Do not make calls while you are riding.

No, you cannot listen to the radio directly from a Nokia N70 that does not broadcast radio sound via Bluetooth.

This anomaly is due to the software installed in the mobile phone
Download the procedure to adjust the volume of the telephone conversation.

This function is only possible in case the paired-up devices (MP3 players, mobile phones) are equipped with A2DP profile.

A2DP (Advanced Audio Distribution Profile) is a Bluetooth profile for high sound quality playback from an audio source equipped with this profile. N-Com Bluetooth Kit MULTI is equipped with A2DP and can therefore be connected to mobile phones or music players that reproduce audio using this profile.

Please refer to your mobile phone manufacturer’s webpage or go to www.a2dp.info

AVRCP (Audio Video Remote Control Profile) is a specific Bluetooth profile designed to control, via Bluetooth, Mp3 players (or mobile phones) equipped with A2DP. With the Bluetooth Kit MULTI, you can use the Play, Pause, Forward (Next track) controls directly from the helmet, with no need for manual operations from the connected device.

Yes. Just pair up the N-Com Bluetooth Kit MULTI.

Check if the A2DP profile has been installed on your mobile phone, or if it transfers music via HFP (Hands-Free Profile). With HFP, the resulting audio quality will be inferior and sound will be emitted in Mono mode. To check if your mobile phone is equipped with A2DP, please refer to the documentation supplied with the phone or go to www.a2dp.info

Yes. However, one signal will overlap the other.

Press "" for 2 seconds to activate the "Pause" control during Bluetooth audio playback. The audio via cable will still be transferred.

Make sure the Bluetooth music player with A2DP profile is disconnected by pressing "" for 2 seconds. If the Bluetooth music player is connected, the intercom connection cannot be activated.

Both rider and passenger will be able to hear the music. When the passenger is disconnected, he/she will be cut off and will not be able to listen to the music. While music is playing, the intercom is on and you can talk with music in the background. To mute the microphones, reducing the noise they pick up , you can activate the "mute" function (press the "" button for 4 seconds - double sound signal). To deactivate the "mute" function, press the "" key for 4 seconds.

No. Another helmet cannot be connected via Bluetooth if the A2DP profile is used.

No. It is not possible to connect a passenger and an Mp3 player via Bluetooth at the same time.

If the two helmets are connected via Bluetooth, both can use the "IN" connector to connect to an audio device. The audio from the connected devices will be heard by both rider and passenger.

Yes. Once the MULTI system is paired up with and connected to the phone, music is played directly through the MULTI system. If a phone call is received or made, the Mp3 player is stopped and playback has to be resumed manually.

Notes: The N70 phone is not equipped with A2DP. Mp3 tracks will be played in Mono mode and with low quality sound.

The system has been tested with some satellite navigators. Please refer to the compatibility table on the Internet page. Nolan cannot guarantee proper operation with GPS systems that have yet to be tested.

You will need a cable connection to listen to high quality sound music with Garmin ZUMO. With a Multimedia Wire2 cable connection, you will be able to listen to high quality sound music in Stereo mode, but not to use a phone connected via GPS system. If you use a Multimedia Wire cable, you will be able to listen to high quality sound music in Mono mode. Bluetooth connection to the Garmin ZUMO allows listening to low quality sound music (Hands-free Bluetooth profile).

The Bluetooth Kit MULTI system can manage both connections (GPS system and passenger's). During communication between the GPS system and the helmet, the intercom connection is interrupted and only resumed at the end of the GPS communication.

The Bluetooth Kit MULTI system can only connect to one device at a time. Some GPS navigators allow Bluetooth connection to specific mobile phone models.
In these cases, Bluetooth Kit MULTI will allow connection to a navigator and, through the navigator, to your mobile phone. Check the compatibility of your mobile phone with the navigator.

You have to answer by pressing the answer button on the navigator. Once the call has been answered, it will be transferred to the helmet. You then have to hang up through the navigator as well. If the phone is connected to the navigator, and the latter is connected to the MULTI system, it will not be possible to answer the call from the helmet.

The problem presents itself when the Bluetooth Kit MULTI card used on the rider’s helmet is equipped with a firmware version prior to 2.02; in this case, after a few connection and disconnection cycles of the Bluetooth intercom, the passenger’s card may stop working; you will have to remove it from the helmet to make it work again.
Turn to your local dealer to have the software in the rider’s card updated.

The problem presents itself when the Bluetooth Kit MULTI card used on the rider’s helmet is equipped with a firmware version prior to  2.1; in this case, upon receiving several messages from the navigator one right after the other, it may happen that the two cards cannot complete the disconnection and reconnection cycle, consequently the Bluetooth intercom is not automatically restored when the navigator is done giving directions.
In this case, you will have to turn the passenger’s card on and off to properly restore all connections.
Turn to your local dealer to have the software in the pilot’s card updated.
Turn to your local dealer to have the software in the rider’s card updated.

The e-box does not turn on.

• make sure the battery is charged
• make sure you have pressed the "on" key for at least 2 seconds

I cannot pair up the second helmet.

• make sure both e-boxes are turned off at the start of the operation
• make sure the keys flash rapidly after pressing the "ON" key
• remember to press the "ON" key of the Rider’s helmet during the pairing up procedure
• make sure there are no other Bluetooth devices turned on nearby the helmets that may interfere with the pairing up